CloudGate Privacy Policy

1. Introduction

CloudGate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Single Sign-On (SSO) service.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, username
• Profile Information: Profile picture, preferences, settings
• Authentication Data: Login credentials, session tokens
• Contact Information: Email for verification and communication

2.2 Technical Information

• Log Data: IP addresses, browser type, device information
• Usage Data: Login times, accessed applications, session duration
• Security Data: Failed login attempts, security events

2.3 Third-Party Integration Data

• OAuth Tokens: Access tokens for connected SaaS applications
• Application Data: Connection status, usage patterns

3. How We Use Your Information

We use your information to:

• Provide and maintain our SSO service
• Authenticate and authorize access to applications
• Improve security and prevent fraud
• Send important notifications and updates
• Provide customer support
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: With trusted partners who assist in operations
• Legal Requirements: When required by law or legal process
• Security: To protect rights, property, or safety
• Business Transfer: In connection with mergers or acquisitions

5. Data Security

We implement industry-standard security measures:

• Encryption in transit and at rest
• Multi-factor authentication (MFA)
• Regular security audits and monitoring
• Access controls and employee training
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of communications
• File complaints with supervisory authorities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, maintain sessions, and analyze usage patterns. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service integrates with third-party applications. This Privacy Policy does not cover third-party services. Please review their privacy policies separately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.